How to Create Products in Mintsoft

1. Purpose

To explain how clients create products in Mintsoft so the warehouse can correctly identify, store and fulfil items.

2. Scope

Applies to all products stored and shipped by Scale 3PL.

3. Responsibilities

Client

• create accurate product records in Mintsoft

• maintain SKU information

• ensure product weights and dimensions are correct.

Scale 3PL

• receive stock against the correct SKU

• store inventory

• pick and pack products for orders.

4. Procedure Steps

1. Create Product Record

Each product must be created in Mintsoft before stock arrives at the warehouse.

The product record must include:

• SKU
• product name
• barcode (if applicable)
• product weight
• product dimensions.
• customs information, cost price, country of origin, customs description
• hazadous goods information if relevent.

2. SKU Requirements

Each product must have a unique SKU.

SKUs should not be reused for different products.

Changing SKUs after stock has been received can cause inventory discrepancies.

3. Barcode Information

If products have barcodes they should be added to the product record.

Barcodes improve picking accuracy and reduce fulfilment errors.

4. Packaging Details

Weight and dimensions should reflect the packed shipping size where possible.

This allows courier rules in Mintsoft to calculate the correct shipping service.

5. Verify Product Setup

Before sending stock, confirm the product appears correctly in Mintsoft.

This prevents receiving delays when goods arrive.

5. Training Resources

Detailed step-by-step Mintsoft training guides are available in the Scale 3PL client support portal.

https://www.scale3pl.co.uk/mintsoft-training

6. Related Articles

• Barcode Requirements for Products

• How to Send Stock to Scale 3PL

• How Orders Are Processed

7. Version Control

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version