How to Update Your Direct Debit Details (GoCardless)

1. Overview

If you need to update your Direct Debit details with Scale3PL (via GoCardless), the process is quick and straightforward.

This may be required if you are:

• changing your bank account
• updating payment details
• switching to a new account for billing

2. How to Update Your Details

To update your Direct Debit details, please complete the secure GoCardless form using the link below:

https://pay.gocardless.com/billing/static/collect-customer-details?id=BRF01KM7SFC4SNQ8JS9GP9EQ2SRAZ959&initial=%2Fcollect-customer-details

Once submitted:

• your new bank details will be registered securely
• your existing Direct Debit will be updated accordingly

3. What Happens Next

• GoCardless will process your updated details
• Your future payments to Scale3PL will be taken from the new account
• There is no need for further action unless advised otherwise

4. Important Notes

• Please ensure all details entered are accurate
• Updates should be completed as soon as possible to avoid any disruption to payments
• Only authorised individuals should complete this form

5. Need Help?

If you have any questions or need assistance updating your details, please contact the Scale 3PL team.

6. Version Control

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version