<h2 data-end="3031" data-start="3021">1. Purpose</h2>
<p data-end="3122" data-start="3032">To define the minimum information required for products stored and fulfilled by Scale 3PL.</p>
<h2 data-end="3132" data-start="3124">2. Scope</h2>
<p data-end="3177" data-start="3133">Applies to all products created in Mintsoft.</p>
<h2 data-end="3198" data-start="3179">3. Responsibilities</h2>
<p data-end="3210" data-start="3200"><strong data-end="3210" data-start="3200">Client</strong></p>
<ul data-end="3296" data-start="3212">
<li data-end="3254" data-start="3212">
<p data-end="3254" data-start="3214">ensure product information is accurate</p>
</li>
<li data-end="3296" data-start="3255">
<p data-end="3296" data-start="3257">update product data when changes occur.</p>
</li>
</ul>
<p data-end="3311" data-start="3298"><strong data-end="3311" data-start="3298">Scale 3PL</strong></p>
<ul data-end="3376" data-start="3313">
<li data-end="3376" data-start="3313">
<p data-end="3376" data-start="3315">use product information to store and fulfil orders correctly.</p>
</li>
</ul>
<h2 data-end="3396" data-start="3378">4. Procedure Steps</h2>
<h3 data-end="3428" data-start="3398">1. Required Product Fields</h3>
<p data-end="3476" data-start="3430">Each product created in Mintsoft must include:</p>
<ul>
<li data-end="3485" data-start="3480">SKU</li>
<li data-end="3502" data-start="3488">product name</li>
<li data-end="3513" data-start="3505">weight</li>
<li data-end="3527" data-start="3516">dimensions.</li>
<li>Customs Information; cost price, country of orgin and commodity codes and description</li>
<li>Hazardous information if appropriate&nbsp;</li>
</ul>
<h3 data-end="3554" data-start="3529">2. Recommended Fields</h3>
<p data-end="3597" data-start="3556">The following information is recommended:</p>
<ul data-end="3654" data-start="3599">
<li data-end="3610" data-start="3599">
<p data-end="3610" data-start="3601">barcode</p>
</li>
<li data-end="3634" data-start="3611">
<p data-end="3634" data-start="3613">product description</p>
</li>
<li data-end="3654" data-start="3635">
<p data-end="3654" data-start="3637">product category.</p>
</li>
</ul>
<h3 data-end="3693" data-start="3656">3. Accurate Weight and Dimensions</h3>
<p data-end="3775" data-start="3695">Accurate product data ensures courier rules select the correct shipping service.</p>
<p data-end="3857" data-start="3777">Incorrect weights or dimensions may cause shipping errors or additional charges.</p>
<h2 data-end="3878" data-start="3859">5. Related Articles</h2>
<ul data-end="3993" data-start="3880">
<li data-end="3918" data-start="3880">
<p data-end="3918" data-start="3882">How to Create Products in Mintsoft</p>
</li>
<li data-end="3956" data-start="3919">
<p data-end="3956" data-start="3921">Barcode Requirements for Products</p>
</li>
<li data-end="3993" data-start="3957">
<p data-end="3993" data-start="3959">Courier Services and Transit Times</p>
</li>
</ul>
<h2 data-end="4013" data-start="3995">6. Version Control</h2>
<p data-end="4102" data-start="4015">Version | Date | Author | Change<br data-end="4050" data-start="4047">1.0 | 06 March 2026 | Nick Coleman | Initial version</p>

1. PURPOSE

To define the minimum information required for products stored and fulfilled by Scale 3PL.


2. SCOPE

Applies to all products created in Mintsoft.


3. RESPONSIBILITIES

Client

 * ensure product information is accurate

 * update product data when changes occur.

Scale 3PL

 * use product information to store and fulfil orders correctly.


4. PROCEDURE STEPS


1. REQUIRED PRODUCT FIELDS

Each product created in Mintsoft must include:

 * SKU
 * product name
 * weight
 * dimensions.
 * Customs Information; cost price, country of orgin and commodity codes and description
 * Hazardous information if appropriate 


2. RECOMMENDED FIELDS

The following information is recommended:

 * barcode

 * product description

 * product category.


3. ACCURATE WEIGHT AND DIMENSIONS

Accurate product data ensures courier rules select the correct shipping service.

Incorrect weights or dimensions may cause shipping errors or additional charges.


5. RELATED ARTICLES

 * How to Create Products in Mintsoft

 * Barcode Requirements for Products

 * Courier Services and Transit Times


6. VERSION CONTROL

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version

Minimum Product Data Requirements

How to Send Stock to Scale 3PL

How to Create Products in Mintsoft

Barcode Requirements for Products

Packaging Requirements for Inbound Stock

Stock Accuracy and Inventory Adjustments

Damaged Stock Policy

Storage and Palletisation Rules

Creating an ASN (Advance Shipping Notification)

Stock Removal Requests

Inventory

Welcome to the Scale 3PL Client Handbook,  which explains how we work... 