<h2 data-end="5660" data-start="5650">1. Purpose</h2>
<p data-end="5701" data-start="5661">To explain daily dispatch cut-off times.</p>
<h2 data-end="5711" data-start="5703">2. Scope</h2>
<p data-end="5757" data-start="5712">Applies to all orders processed by Scale 3PL.</p>
<h2 data-end="5778" data-start="5759">3. Responsibilities</h2>
<p data-end="5790" data-start="5780"><strong data-end="5790" data-start="5780">Client</strong></p>
<ul data-end="5840" data-start="5792">
<li data-end="5840" data-start="5792">
<p data-end="5840" data-start="5794">ensure orders are placed before cut-off times.</p>
</li>
</ul>
<p data-end="5855" data-start="5842"><strong data-end="5855" data-start="5842">Scale 3PL</strong></p>
<ul data-end="5911" data-start="5857">
<li data-end="5911" data-start="5857">
<p data-end="5911" data-start="5859">process and dispatch orders received before cut-off.</p>
</li>
</ul>
<h2 data-end="5931" data-start="5913">4. Procedure Steps</h2>
<h3 data-end="5952" data-start="5933">1. Order Import</h3>
<p data-end="6045" data-start="5954">Orders imported into Mintsoft before the daily cut-off time of 12pm (noon), will be processed the same day.</p>
<h3 data-end="6070" data-start="6047">2. Order Processing</h3>
<p data-end="6151" data-start="6072">Orders are picked and packed in sequence based on courier collection schedules.</p>
<h3 data-end="6171" data-start="6153">3. Late Orders</h3>
<p data-end="6247" data-start="6173">Orders received after the cut-off will normally ship the next working day.</p>
<h3 data-end="6268" data-start="6249">4. Peak Periods</h3>
<p data-end="6328" data-start="6270">During high volume periods dispatch times may be adjusted.</p>
<p data-end="6370" data-start="6330">Clients will be notified if this occurs.</p>
<h2 data-end="6393" data-start="6372">5. Training Resources</h2>
<p data-end="6478" data-start="6395">Clients can view order status and dispatch activity through the Mintsoft dashboard.</p>
<h2 data-end="6499" data-start="6480">6. Related Articles</h2>
<ul data-end="6561" data-start="6501">
<li data-end="6529" data-start="6501">
<p data-end="6529" data-start="6503">How Orders Are Processed</p>
</li>
<li data-end="6561" data-start="6530">
<p data-end="6561" data-start="6532">Promotional Campaign Planning</p>
</li>
</ul>
<h2 data-end="6581" data-start="6563">7. Version Control</h2>
<p data-end="6670" data-start="6583">Version | Date | Author | Change<br data-end="6618" data-start="6615">1.0 | 06 March 2026 | Nick Coleman | Initial version</p>

1. PURPOSE

To explain daily dispatch cut-off times.


2. SCOPE

Applies to all orders processed by Scale 3PL.


3. RESPONSIBILITIES

Client

 * ensure orders are placed before cut-off times.

Scale 3PL

 * process and dispatch orders received before cut-off.


4. PROCEDURE STEPS


1. ORDER IMPORT

Orders imported into Mintsoft before the daily cut-off time of 12pm (noon), will be processed the same day.


2. ORDER PROCESSING

Orders are picked and packed in sequence based on courier collection schedules.


3. LATE ORDERS

Orders received after the cut-off will normally ship the next working day.


4. PEAK PERIODS

During high volume periods dispatch times may be adjusted.

Clients will be notified if this occurs.


5. TRAINING RESOURCES

Clients can view order status and dispatch activity through the Mintsoft dashboard.


6. RELATED ARTICLES

 * How Orders Are Processed

 * Promotional Campaign Planning


7. VERSION CONTROL

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version

Order Cut-Off Times

How Orders Are Processed

Order Amendments and Cancellation Policy

How to Contact Support