Help Center1. Purpose
To ensure products arrive at the warehouse safely and can be received efficiently.
2. Scope
Applies to all inbound deliveries sent to the Scale 3PL warehouse.
3. Responsibilities
Client
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package goods securely
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label cartons clearly
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provide packing lists.
Scale 3PL
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receive deliveries
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check quantities
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book stock into Mintsoft.
4. Procedure Steps
1. Carton Labelling
Each carton should clearly display:
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client name
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product SKU or name
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quantity inside the carton.
This allows the warehouse to process goods efficiently.
2. Carton Packing
Cartons should:
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be strong enough to support stacking
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protect the product during transport
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contain consistent quantities where possible.
3. Pallet Deliveries
Pallets must:
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be securely wrapped
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be stable for forklift handling
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include a packing list.
4. Packing Lists
Each delivery must include a packing list showing:
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product SKUs
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quantities
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number of cartons or pallets.
5. Damaged Goods
If goods arrive damaged during transport:
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the issue will be reported to the client
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stock may be placed in quarantine until instructions are received.
5. Additional Controls
Unlabelled cartons or missing packing lists may delay goods-in processing.
6. Training Resources
Additional inbound stock guidance is available in the client support portal.
https://www.scale3pl.co.uk/client-support
7. Related Articles
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How to Send Stock to Scale 3PL
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How to Create Products in Mintsoft
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Barcode Requirements for Products
8. Version Control
Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version