Product Restrictions

1. Purpose

To explain which products may be restricted or require special handling when stored or shipped through Scale 3PL.

2. Scope

Applies to all products stored in the Scale 3PL warehouse.

3. Responsibilities

Client

• ensure products comply with courier and warehouse regulations

• notify Scale 3PL if products require special handling.

Scale 3PL

• review product suitability for storage and shipping

• refuse products that do not comply with safety or courier rules.

4. Procedure Steps

1. Restricted Product Types

Some products may be restricted or require special approval before storage.

Examples include:

• hazardous chemicals

• aerosols

• lithium batteries

• flammable goods.

2. Products Requiring Special Handling

Certain products may require additional consideration including:

• liquids

• food products

• temperature sensitive goods.

Clients should confirm with Scale 3PL before sending these products to the warehouse as not all our warehouses can handle these goods.

3. Non-Compliant Products

If restricted products arrive without prior approval:

• the warehouse may refuse the delivery

• the stock may need to be returned to the supplier.

5. Related Articles

• How to Send Stock to Scale 3PL

• Dangerous Goods and Restricted Products

• International Shipping and Duties

6. Version Control

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version