<h2 data-start="4174" data-end="4184">1. Purpose</h2>
<p data-start="4185" data-end="4270">To explain how clients request the return or removal of inventory from the warehouse.</p>
<hr>
<h2 data-start="4272" data-end="4280">2. Scope</h2>
<p data-start="4281" data-end="4326">Applies to all inventory stored at Scale 3PL.</p>
<hr>
<h2 data-start="4328" data-end="4347">3. Responsibilities</h2>
<p data-start="4349" data-end="4359"><strong data-start="4349" data-end="4359">Client</strong></p>
<ul data-start="4361" data-end="4421">
<li data-start="4361" data-end="4386">
<p data-start="4363" data-end="4386">request stock removal</p>
</li>
<li data-start="4387" data-end="4421">
<p data-start="4389" data-end="4421">provide collection instructions.</p>
</li>
</ul>
<p data-start="4423" data-end="4436"><strong data-start="4423" data-end="4436">Scale 3PL</strong></p>
<ul data-start="4438" data-end="4502">
<li data-start="4438" data-end="4470">
<p data-start="4440" data-end="4470">prepare stock for collection</p>
</li>
<li data-start="4471" data-end="4502">
<p data-start="4473" data-end="4502">arrange shipment if required.</p>
</li>
</ul>
<hr>
<h2 data-start="4504" data-end="4522">4. Procedure Steps</h2>
<h3 data-start="4524" data-end="4553">1. Submit Removal Request</h3>
<p data-start="4555" data-end="4618">Clients should email the support team requesting stock removal.</p>
<p data-start="4620" data-end="4628">Include:</p>
<ul data-start="4630" data-end="4678">
<li data-start="4630" data-end="4637">
<p data-start="4632" data-end="4637">SKU</p>
</li>
<li data-start="4638" data-end="4650">
<p data-start="4640" data-end="4650">quantity</p>
</li>
<li data-start="4651" data-end="4678">
<p data-start="4653" data-end="4678">preferred removal method.</p>
</li>
</ul>
<h3 data-start="4680" data-end="4708">2. Warehouse Preparation</h3>
<p data-start="4710" data-end="4731">Warehouse staff will:</p>
<ul data-start="4733" data-end="4793">
<li data-start="4733" data-end="4763">
<p data-start="4735" data-end="4763">locate the requested stock</p>
</li>
<li data-start="4764" data-end="4793">
<p data-start="4766" data-end="4793">prepare cartons or pallets.</p>
</li>
</ul>
<h3 data-start="4795" data-end="4824">3. Collection or Shipping</h3>
<p data-start="4826" data-end="4839">Stock may be:</p>
<ul data-start="4841" data-end="4939">
<li data-start="4841" data-end="4890">
<p data-start="4843" data-end="4890">collected by a courier arranged by the client</p>
</li>
<li data-start="4891" data-end="4939">
<p data-start="4893" data-end="4939">shipped using a courier arranged by Scale 3PL.</p>
</li>
</ul>
<h3 data-start="4941" data-end="4961">4. System Update</h3>
<p data-start="4963" data-end="5037">Stock removed from the warehouse will be deducted from Mintsoft inventory.</p>
<hr>
<h2 data-start="5039" data-end="5049">5. Support</h2>
<p data-start="5051" data-end="5128">UK customers:&nbsp;<a rel="noopener noreferrer" href="mailto:support@scale3pl.co.uk" target="_blank">support@scale3pl.co.uk</a><a data-start="5065" data-end="5087" rel="noopener" class="decorated-link cursor-pointer" target="_self">&nbsp;</a><br data-start="5087" data-end="5090">EU customers: <a rel="noopener noreferrer" href="mailto:supporteu@scale3pl.co.uk" target="_blank">supporteu@scale3pl.co.uk</a><a data-start="5104" data-end="5128" rel="noopener" class="decorated-link cursor-pointer" target="_self">&nbsp;</a></p>
<hr>
<h2 data-start="5130" data-end="5149">6. Related Articles</h2>
<ul data-start="5151" data-end="5218">
<li data-start="5151" data-end="5195">
<p data-start="5153" data-end="5195">Stock Accuracy and Inventory Adjustments</p>
</li>
<li data-start="5196" data-end="5218">
<p data-start="5198" data-end="5218">Damaged Stock Policy</p>
</li>
</ul>
<hr>
<h2 data-start="5220" data-end="5238">7. Version Control</h2>
<p data-start="5240" data-end="5327">Version | Date | Author | Change<br data-start="5272" data-end="5275">1.0 | 06 March 2026 | Nick Coleman | Initial version</p>

1. PURPOSE

To explain how clients request the return or removal of inventory from the warehouse.

----------------------------------------


2. SCOPE

Applies to all inventory stored at Scale 3PL.

----------------------------------------


3. RESPONSIBILITIES

Client

 * request stock removal

 * provide collection instructions.

Scale 3PL

 * prepare stock for collection

 * arrange shipment if required.

----------------------------------------


4. PROCEDURE STEPS


1. SUBMIT REMOVAL REQUEST

Clients should email the support team requesting stock removal.

Include:

 * SKU

 * quantity

 * preferred removal method.


2. WAREHOUSE PREPARATION

Warehouse staff will:

 * locate the requested stock

 * prepare cartons or pallets.


3. COLLECTION OR SHIPPING

Stock may be:

 * collected by a courier arranged by the client

 * shipped using a courier arranged by Scale 3PL.


4. SYSTEM UPDATE

Stock removed from the warehouse will be deducted from Mintsoft inventory.

----------------------------------------


5. SUPPORT

UK customers: 
EU customers:

----------------------------------------


6. RELATED ARTICLES

 * Stock Accuracy and Inventory Adjustments

 * Damaged Stock Policy

----------------------------------------


7. VERSION CONTROL

Version | Date | Author | Change
1.0 | 06 March 2026 | Nick Coleman | Initial version

Stock Removal Requests

How to Send Stock to Scale 3PL UK

How to Create Products in Mintsoft

Barcode Requirements for Products

Packaging Requirements for Inbound Stock

Stock Accuracy and Inventory Adjustments

Damaged Stock Policy

Storage and Palletisation Rules

Creating an ASN (Advance Shipping Notification)

Minimum Product Data Requirements

Inventory

Welcome to the Scale 3PL Client Handbook,  which explains how we work... 