Temperature Storage Conditions Policy

1. Purpose

This policy outlines the storage conditions available at Scale 3PL warehouses and clarifies the requirements for customers sending goods to our facilities.

Scale 3PL provides ambient warehousing only and does not operate temperature-controlled storage.

2. Scope

This policy applies to all customers storing goods with Scale 3PL and to all products received into our warehouse facilities.

3. Warehouse Storage Conditions

Scale 3PL warehouses operate under standard ambient storage conditions suitable for most general consumer goods.

Scale 3PL does not provide:

Refrigerated storage
Frozen storage
Temperature-controlled environments
Climate-controlled storage
Humidity-controlled storage

Warehouse temperatures may naturally fluctuate due to seasonal weather conditions and building ventilation.

4. Customer Responsibilities

Customers must ensure that all products sent to Scale 3PL are suitable for storage in ambient warehouse conditions.

Customers must not send goods that require:

refrigeration
freezing
temperature-controlled storage
humidity-controlled storage

Examples of goods that may not be suitable include (but are not limited to):

perishable food products requiring refrigeration
frozen goods
pharmaceuticals requiring controlled temperature storage
temperature-sensitive chemicals or materials

If such goods are delivered to our warehouse, Scale 3PL reserves the right to refuse delivery, return the goods, or arrange disposal at the customer’s expense.

5. Product Disclosure

Customers must provide accurate product information during onboarding and when introducing new SKUs.

If a product has specific storage requirements, this must be disclosed to Scale 3PL in advance so that suitability can be assessed.

6. Compliance

Failure to comply with this policy may result in:

refusal of goods upon delivery
suspension of storage for certain products
return of goods to the sender at the customer’s cost

7. Policy Review

This policy will be reviewed periodically to ensure it continues to reflect the storage capabilities and operational procedures of Scale 3PL warehouses.

8. Version Control